DIRECTV subscribers no longer have access to KOIN 6. Contact DIRECTV today at 855.937.9466 and tell DIRECTV to “Bring back my KOIN 6!”

DIRECTV Customer Service – 855.937.9466

Q&A

Q: What is happening?

A: DIRECTV subscribers no longer have access to KOIN 6 as of midnight CST on July 3, 2019.  DIRECTV has yet to reach a new distribution agreement to allow the cable television provider the right to continue to air your favorite new stories around the Greater Portland and Vancouver area. 

Q: How did this happen?

A: We were negotiating, and offered multiple times to extend our current deal while we vigorously attempted to provide both sides more time to reach a fair agreement. Unfortunately, DIRECTV and AT&T U-verse continued to deny our request and that is why your service was abruptly interrupted.

Q: Why didn’t KOIN notify viewers in advance?

A: Because we were led to believe progress was being made in the negotiations, we followed DIRECTV/AT&T’s request not to inform viewers of the pending expiration as long as negotiations were continuing to be constructive. Unfortunately, with minutes to go before the prior agreement was to expire, DIRECTV/AT&T did not accept our offer for an extension of the current terms which would have allowed viewers to continue to watch KOIN 6 as the negotiations continued.

Q: Are you still negotiating with DIRECTV and/or AT&T U-verse? 

A: Yes.  While the contract has expired, we remain available to reach a mutually agreeable agreement with DIRECTV.  We have been negotiating in good faith with DIRECTV, proposing fair and reasonable terms for your local KOIN 6 station. 

Q: Where will KOIN 6 programming still be available?

A: No other cable or satellite company is affected; only DIRECTV customers have had their favorite news, comedies, dramas, and sports taken away.  Other providers are available including DISH (855-898-6730) and over-the-air with digital antenna.

Q: What can I do about this situation?

A: You have choices:
• Call 855.937.9466 and demand they bring back KOIN 6!
• Chat directly with them at: AT&T/DIRECTV Help Center
• Contact other local providers – including DISH (855-898-6730) – and switch to make sure you are treated fairly and get the programming you want.

Meanwhile, you can catch the news on KOIN 6 online here, or watch your favorite CBS network shows online here.

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