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Casino: $8 million jackpot actually $10.50

The casino says Vernoica Castillo could've only won $6,000

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Posted: Nov 06, 2015 03:48 PM PST

Updated: Nov 06, 2015 03:48 PM PST

KOIN 6 News Staff - PORTLAND, Ore. (KOIN) --- Lucky Eagle Casino in Rochester, Washington is explaining its side of the story after a Beaverton woman said she won an $8 million jackpot, but was given $80 after casino officials told her the machine malfunctioned.

According to Veronica Castillo, she put $100 in a machine and hit the jackpot.

"I was very excited, happy," she told KOIN 6 News. "Then I couldn't believe it."

The casino staff came over and told her the machine malfunctioned.

"They shut off the machine, took it away, printed out a ticket and gave me $80."

The casino machines have a sticker that says a malfunction of the machine voids all pays and plays.

On Thursday, casino CEO John Setterstorm told KOIN 6 News he was working to get answers from the manufacturer of the machine.

He has now released those answers.

In a statement, Setterstorm said it is clear the "Jurassic Riches" game experienced a display malfunction. The machine offers a maximum jackpot of $20,000 if a maximum bet is played. Setterstorm said that information is available on the machine. You can read the full statement below.

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