PORTLAND, Ore. (KOIN) — Crews continue to work to restore power to customers nearly a week after brutal winter storms descended upon the Willamette Valley.
PGE has improved their website to offer customers a better idea of where crews are working. Maria Pope, PGE president and CEO, said the site now shows more accurate estimation times.
As of 9 p.m. February 18, 2021:
PGE aims to restore power to 90% of customers by Friday night. Pope said that would be all but around 15,000 customers in the hardest hit areas like Woodburn, Canby and Sublimity.
Director of Utility Operations Dale Goodman urged people not to approach power crews who are working, as it can be distracting. He likened it to texting and driving.
Goodman also said there have been reports of people moving downed wires “out of frustration” and urged people to be patient.
“Crews are turning back on power as fast as they can,” Goodman said.
“We’re going to continue to work around the clock until we have every customer restored.”
Officials said more than 1100 PGE employees are working around-the-clock. Now that all the substations are operating, PGE crews are going house to house and area by area restoring power to the thousands still waiting.
They have already restored power to over 500,000 customers and hope to have another 100,000 customers re-energized by noon on Thursday.
“Customers may not see PGE crews in the neighborhood, but I want to assure you that we are actively working,” Pope said. “I understand the communities we serve want more information.”
Pacific Power said Wednesday it was making “determined progress” and had restored power to more than 97% (over 77,000 homes and businesses) of its impacted customers.
Officials with Pacific Power said the damage included:
- 166 distribution poles
- 93 transformers
- 228 cross arms
- 88,000 feet of wire