Trespassed DoubleTree guest: ‘It’s humiliating’

Trespassed DoubleTree guest: 'It's humiliating'

PORTLAND, Ore. (KOIN) — The man who was a registered guest at the DoubleTree Hotel in Portland when he was thrown out has spoken out about the incident for the first time.

Jermaine Massey went back to the hotel on Dec. 22 after the Travis Scott concert at the Moda Center. He was on the phone with his mom in the lobby when a security guard and a hotel manager called police and reported him as a trespasser. Massey, who is black, recorded the interaction on his phone and posted it on social media.

He claimed he was targeted for “calling his mother while black.”

In an interview with CNN, Massey said he asked police what his options were after he was told to leave the hotel premises. He said officials told him he would be arrested if he refused to leave.  

“It’s hurtful,” Massey told CNN. “It’s humiliating and I don’t understand why it continues to be an issue. I’m a person at the end of the day just like everyone else and I deserve respect and fair treatment and I did not receive that.” 

DoubleTree Portland issued an apology on Twitter and later announced on Saturday that the two employees involved had been fired.

“We have terminated the employment of the two men involved in the mistreatment of Mr. Massey. Their actions were inconsistent with our standards & values. We reiterate our sincere apology for what he endured & will work with diversity experts to ensure this never happens again.”

Hilton also released a statement the same day, explaining that it has “zero tolerance for racism” and is working with DoubleTree, which is independently owned and operated.

While the hotel fired the two men involved, Massey still plans to file a lawsuit alleging racial discrimination against DoubleTree.

Massey hired the Portland law firm of Kafoury & McDougal — who demand public answers to two questions: Why was Mr. Massey approached by security? Why was he interrogated?

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